Online Auction Support

To bid: 1. Go to the yellow section located to the right of the video. 2. When bidding is in progress, you will see new offers appear. 3. Click on the offer to accept. 4. Be sure to listen to th...

To view your activity: 1. Go to the dark blue pane located to the left of the simulcast video screen, and to the right of lists of lanes if that menu is open. 2. At the top of the pane you'll see ...

Weekly Schedule Overview Inop sale every Thursday at 8:30 am Regular Sale every Thursday at 9:00 am Specialty Sale (RV’s, boats, bikes, etc) every Third Thursday at 10:00 am The sale usually begi...

  Above the video, there is a speaker icon that is a dot surrounded by half circles. You can click this icon to turn sound on or off. Check the following if you are have no audio: Flashing Yellow ...

Download the AVC Dealer App from your IOS App Store or Google Play Store. This is a free app to provide you with a Digital Assistant that allows you to connect with support, or submit your auction ...

**Prior to Sale Day** Set up alerts by adding vehicles to your watch list: 1. Go to vehicle run list. 2. Click on the vehicle. 3. Click 'Add to Watch List’ from the Vehicle Details page. (See Image...

Your bid may have been overridden due to oversight of a floor bid. This means that the clerk may been delayed in entering a floor bid, and was prompted by the auctioneer to make the correction. As ...

To ensure the quality of the broadcast, the simulcast event is monitored by the online support team. If you are experiencing a delay, it could be due to local network issues. It may also be due to ...

From your EdgePipeline.com 1. Click profile in top right corner. 2. Select 'Registrations' from profile menu (Example image below)   2. From here, you can request a new handshake (if already regi...

1. To register, you must be a member with Auction Access. You can fill out the form by clicking here. 2. If you already have an Auction Access account number you can complete the auction registrati...